Creating Usable Customer Intelligence from Social Media Data: Network Analytics meets Text Mining

Creating Usable Customer Intelligence from Social Media Data: Network Analytics meets Text Mining

Title: Creating Usable Customer Intelligence from Social Media Data: Network Analytics meets Text Mining File type: PDF Number of pages: 18 File size: 2.20 MB Summary: “Water water everywhere and not a drop to drink”The Rime of the Ancient Mariner, Samuel Taylor CoolidgeIn today’s world of social media and the wide variety of social media channels available, there is a huge amount of data available. The challenge comes in accessing that data and transforming it into something that is ...

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